Returns & Exchanges
At Trudy's Hallmark, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your items, you may return them within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship to Trudy's
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing